Shipping & Returns
Shipping Policy
At JoyArt Creations, we take great care in packaging and shipping your orders. We offer a variety of shipping methods and costs to ensure you receive your handpainted art in a timely and safe manner. Our shipping rates are calculated based on weight and destination. We provide free shipping on orders over $200. If you have any questions or concerns about shipping, please don't hesitate to contact us.
Return & Exchange Policy
Thank you for your purchase and support of my art. Please note that all sales are final, and we do not offer refunds. I take great care in creating and delivering each piece with the highest quality standards, and I’m confident that you’ll love your purchase. If you have any questions or concerns, please feel free to reach out to me. Your satisfaction is important, and I’m here to assist you in any way I can.
If your item arrives damaged, please contact us immediately with photographs of the damage and we will work with you to find a resolution. We take great pride in our work and want you to enjoy your art for years to come.
Additionally, if you have placed a commission for artwork and left the 10% deposit - this is non-refundable in the case of cancellation.